Habit 5: Seek First to Understand, Then to Be Understood
Practice Empathetic Listening.
Respectfully seek to be understood.
Reflect Feelings and Words
You feel__________ (emotion) about______________ (content or topic or meaning of what is being said).
Seeking to be Understood
State your point of view using “I” messages
I would like to…
Based on my experience, I think we should..”
I can see what you mean. I have a different point of view I’d like to share.
Thank you for sharing your thoughts. Would you be willing to hear mine?
Check out the Pinterest Board for more ideas: Habit 5–Seek First to Understand, Then to Be Understood